Users is able to login through my mail id without entering mailid.By deafult my license information is getting shown and used to generate testcase.Please need your urgent assistance in resolving this matter.
multiple users installed diffblue in their system and bydefault my mail id is considered
Hi Ananya,
It is likely that our licensing service is recognising all the devices in your organisation as the same device, therefore is sharing the license. We are having a look internally how this can occur, at this point it would be useful to have some more information about your set up.
Can you think of anything in your organisation’s IT set up that might cause everyone to be recognised under the same Hardware ID?
Kind regards,
Jane @ Diffblue
There is no setting done from my organisation. Requesting you to deactivate the account as I don’t need it anymore.
Please deactivate my account
I have deactivated your license
Let me know if there is anything else I can help with
Kind regards,
Jane @ Diffblue
I can still see license details registered on my name. Same license key is visible.Requesting you to delete my account itself.
Hi @Voyo,
Before I delete your Community Edition License I want to confirm with you; deleting an account cannot be undone.
Can you please confirm you accept, and want us to delete the license account?
Kind regards,
Jane @ Diffblue
[Status Update] Confirmation received via email - license account deleted